At Urban Bloom Garden, we are committed to delivering your gardening essentials safely and efficiently, wherever you are in the world.
Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on weekends or public holidays.
Once your order is processed, you will receive a confirmation message with your order details.
Shipping Method
We offer Cash on Delivery (COD) as our only payment method. Please ensure that someone is available at the delivery address to receive and pay for the order at the time of delivery.
Delivery Process
Our delivery partners will attempt to deliver your order to the address provided at checkout. If you are unavailable, they may contact you to coordinate a suitable delivery time.
Please ensure that your contact details and shipping address are accurate to avoid delays or failed deliveries.
Order Tracking
Once your order has been dispatched, you may receive updates regarding your shipment status through the contact details you provided.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order.
Delays and Issues
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, logistics issues, or high demand may cause delays. We appreciate your patience and understanding in such situations.
If you experience any issues with your delivery, please contact us for assistance.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact us at:
Email: [email protected]